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UPDATE - Elm Tree Surgery August 2021

Appointment booking messages 

The system has been sending messages to enable patient to book their flu appointments we are aware there a limited clinic slots available .We are adding clinics and will resend messages to allow patients additional choices to book their appointments.

COVID Boosters and Seasonal Flu Vaccinations Programme

Please note , if you are eligible for the Flu vaccination and are due to have the COVID Booster then you will be offered to have these together at the Steam Museum . This is only specific patient groups those who are aged 70 and above.
Please do not contact the surgery you will be contacted by the National Booking service to advise when you can book your COVID booster, when you are contacted they will book your COVID vaccination , when you arrive at the arrive at the Steam Museum they will offer you the flu vaccination at the same time .
Patients under 70  who have had their second COVID booster over 180 days ago will be contacted  by the National Booking Service and invited to book their appointment -  these patients may be offered their flu vaccine if eligible at another time . 
All other patients who at the moment are not due to have their COVID Boosters but are eligible for the Seasonal Flu vaccination the practice has begun to contact patients to book their Flu vaccinations at the Steam Museum.

Virtual Patient Participation Group (PPG) 

We want to ensure that our patients are involved in the decisions made by the Practice surrounding the range and quality of the services available to you.

We invite all of our patients to join our virtual PPG. The PPG is there to advise the Practice on patients’ views regarding the development of the Practice and allow the Practice to consider patients views when reviewing and expanding services.

If you would like to join our VPPG , please contact reception for further information reception.elmtree@nhs.net.

From time to time we will email you with a question or a survey which we would very much like your opinion on.

If at anytime you no longer want to be part of the Virtual PPG, simply contact us and you will be removed from our contacts list.

We very much look forward to hearing your views and opinions.

Can you help ?

Elm Tree Surgery is looking for  a site for a new surgery premises .We have outgrown our current premises and are looking for land to build a new practice. If you have any ideas or own any development land please contact the practice manager. 

Data Collection and the NHS

We have been receiving several queries about personal data . Please see link below for further information:

Your choice

Please see link with regards to different types of data collected and opt out options :

Sharing your confidential information

 COVID vaccinations administered abroad

If you had both or one of your vaccinations in another country it will NOT show on the NHSapp

We are unable to rectify this problem at practice level at present. You can make us aware of the vaccinations you have had, and we can add these to your medical record, but this will not update the NHSapp. We cannot do anything about this until further guidance is issued by the NHS vaccination service.

Patients are likely to be stopped from travelling if both of their vaccinations do not show on NHSapp.

Printed medical records, except for those requested via the 119 COVID service, will not be accepted for travel. If you were vaccinated abroad and we have updated your medical records, with the detail of your vaccination, we can print proof of your vaccination, but this is not accepted as proof for foreign travel.

 Serving You

Our dedicated team are here to treat those minor ailments that occur as well as providing specialist management of long-term conditions and clinics covering a wide range of healthcare issues. The technology also means you can now do a lot of things from the comfort of your home such as order a repeat prescription or cancel an appointment.

 Partners in Care

Once registered, patients and healthcare professionals work together to ensure the most appropriate care is provided. This partnership philosophy extends even further and our active patient group exists to make sure that patient needs and the practice offering are always heading in the same direction.

 Access

Please let reception know if you cannot manage the stairs to the first floor consulting rooms. There is access for wheelchairs to all ground floor consulting rooms and the toilets.

(Site updated 15/10/2021)
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