The Practice operates a Complaints Procedure that adheres to National NHS criteria. A Complainant has the choice to complain directly to the Practice or to NHS England either directly or via Healthwatch Swindon, Swindon Advice and Support Centre.
Contact details are as follows:
Practice Manager Elm Tree Surgery High Street Shrivenham SN6 8AG
Tel: 01793 782207 Email: reception.elmtree@nhs.net
Healthwatch Swindon, Swindon Advice and Support Centre, Sanford House, Sanford Street, Swindon, SN1 1QH
Tel: 01793 497777 Email: info@healthwatchswindon.org.uk
A Healthwatch Swindon NHS Complaints Self Help Pack is available from: https://www.healthwatchswindon.org.uk/nhscomplaints
NHS England, PO Box 16738, Redditch, B87 9PT
Tel: 0300 311 2233 Email: England.contactus@nhs.net
More information is available from:
https://www.complaintsdepartment.co.uk/nhs-england/