Elm Tree Surgery

Patient Info

Here you can find out how to register at our practice and read other important information for patients.

You can find out more by clicking on the links.

Complaints and compliments

The Practice operates a Complaints Procedure that adheres to National NHS criteria.  A Complainant has the choice to complain directly to the Practice or to NHS England either directly or ... [continue] Complaints and compliments

Data Choices

Your Data Matters to the NHS Information about your health and care helps us to improve your individual care, speed up diagnosis, plan your local services and research new treatments. ... [continue] Data Choices

Hospital Transport

The Non-Emergency Patient Transport Service (NEPTS) is for patients who: Need to travel to and from an appointment at a hospital or clinic Are discharged from hospital (and meet the ... [continue] Hospital Transport

How to register

New Patients Click here to check if you live in our catchment area   Register Online Here You can register online by clicking here and filling in the questionnaire    ... [continue] How to register

Patient rights and responsibilities

We aim to treat our patients courteously at all times and expect our patients to treat our staff in a similarly respectful way. It is your responsibility to keep your ... [continue] Patient rights and responsibilities

Practice boundary

Please use the map below to see if you live within our practice boundary. 

Practice Policies

Confidentiality & Medical Records The practice complies with data protection and access to medical records legislation. Identifiable information about you will be shared with others in the following circumstances: To ... [continue] Practice Policies

Summary Care Record

We (the NHS in England) are changing the way we store and manage your health records. Today, records are kept in all the places where you receive care. These places ... [continue] Summary Care Record

Update your details

If you change name, address or telephone number, please let our receptionists know by calling or writing to us. Alternatively you can complete the online form. If you move outside the ... [continue] Update your details

Using this website

The medical information on this website, and on any sites linked to from this website, gives general advice only and SHOULD NOT be used as a substitute for the personal ... [continue] Using this website

Violent or abusive behaviour

We take seriously any threatening, abusive or violent behaviour against any of our staff or patients. If a patient is violent or abusive, they will be warned to stop their ... [continue] Violent or abusive behaviour

Date published: 8th October, 2014
Date last updated: 10th August, 2021