We are making this change to fulfil the governments request that all practices offer online access by October 2025 and to improve your access to appointments, reducing the 8am phone calls. The new system will be running from 6pm Sunday to 6pm Friday, inclusive.

Every patient will need to provide an email address to the surgery so that you can book an appointment using the Rapid Health appointment system. You can check and update your email address using the NHS app.

Not to worry if you don’t have an email address or internet access you can still call us, we may just ask you a few more questions when you ring up. This is to ensure sure you’re booked in with the appropriate clinician for your problem.

Our goal is to provide you with clear and helpful information, so you feel confident navigating Rapid Health and accessing the care you need. If you have any questions that are not covered here, please don’t hesitate to reach out to us.